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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nuddy Pup

March 23, 2026

5  out of  5
rating by Nuddy Pup
"Best agent ever, best agency ever! Mr. Hickam and his staff are friendly, knowledgeable, and have always done a fantastic job each time we've needed their help. Our rates are low, and the customer service is AAA+++!"
We responded:
"Thank you for your wonderful feedback! It's great to hear that you've had such positive experiences with our team. We're committed to providing friendly and knowledgeable service, and it's rewarding to know that our efforts are appreciated. We're glad to have you as part of our community and look forward to continuing to meet your insurance needs."
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Dan Hill

March 23, 2026

5  out of  5
rating by Dan Hill
"My family has been with this State Farm office since 1973. Absolutely LOVE!! the personal service we get with Debra Roark. I would not even consider changing to a different agent. Thank you for all you do. Dan and Traci Hill T4D Farms Joplin, Mo."
We responded:
"Thank you so much, Dan and Traci, for your kind words and for being such loyal customers since 1973. It's wonderful to hear that Debra Roark has provided you with the personal service you value. Your trust and support mean a lot to us at Kyle Hickam - State Farm Insurance. We're grateful to have you as part of our community and look forward to continuing to serve you and your family at T4D Farms in Joplin."
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David Decker

March 23, 2026

5  out of  5
rating by David Decker
"I’ve been a State Farm client for almost 50 years and moved around in the country. Kyle been the best agent I have had."
We responded:
"Thank you, David, for sharing your experience and for being a loyal State Farm customer for nearly 50 years. It's wonderful to hear that Kyle has been the best agent you've had. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Michael Manz

March 12, 2026

5  out of  5
rating by Michael Manz
"I've been w State farm since 1983. They've always treated me right. Very helpful staff that do their best to save you on insurance."
We responded:
"Thank you, Michael, for your long-standing trust and support since 1983. It's wonderful to hear that our team has consistently met your expectations and helped you save on insurance. We truly appreciate your kind words and your continued loyalty."
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Mike Cooper

March 11, 2026

5  out of  5
rating by Mike Cooper
"I’ve known Kyle Hickam most of my life, and he is one of the most trustworthy and community-minded people you will meet. As a State Farm insurance agent serving Southwest Missouri, Kyle has built a reputation for taking care of his clients and being actively involved in the community. What really stands out is Kyle’s commitment to supporting local high school athletics and student-athletes across the SWMO region. He consistently finds ways to give back and help recognize young people who are succeeding both on and off the field. If you’re looking for a reliable insurance agent in Southwest Missouri for auto, home, or life insurance, Kyle Hickam and his team are a great choice."
We responded:
"Thank you, Mike, for sharing such a thoughtful review. It's wonderful to hear that Kyle's dedication to both his clients and the community has made a positive impact. Supporting local high school athletics and student-athletes is something Kyle and the team are passionate about, and it's rewarding to know that it resonates with others. Your recommendation means a lot, and we're grateful for your trust in us for your insurance needs in Southwest Missouri."
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Colton Laster

March 11, 2026

5  out of  5
rating by Colton Laster
"Kyle and staff are incredible. They do everything they can to make it as easy as possible for you to have the best insurance coverage in the country."
We responded:
"Thank you, Colton, for your kind words and the perfect rating. It's wonderful to hear that you find our efforts to provide great insurance coverage so valuable. We always strive to make the process as smooth and straightforward as possible for our clients. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Foreverman

March 2, 2026

5  out of  5
rating by Foreverman
"Kyle and his team at State Farm are the Professionals in the insurance business. You cant have anybody better in your corner when disaster strikes!"
We responded:
"Thank you for your kind words and for taking the time to share your experience. It's wonderful to hear that you feel supported by our team. We are committed to providing the best service possible and are here whenever you need us. Your trust means a lot to us."
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Sara Severs

February 25, 2026

5  out of  5
rating by Sara Severs
"⭐⭐⭐⭐ Kyle and his team at State Farm have been absolutely amazing to work with. From the very beginning, he took the time to explain all of my coverage options clearly and made sure I felt confident in my decisions. He’s responsive, knowledgeable, and truly cares about his clients. Any time I’ve had a question or needed assistance, Kyle has handled it quickly and professionally. It’s such a relief knowing I have an agent I can trust. Highly recommend if you’re looking for excellent service and peace of mind!"
We responded:
"Thank you, Sara, for sharing your experience. It's wonderful to hear that you felt supported and informed throughout your interactions with Kyle and the team. Providing clear and responsive service is something we strive for, and it's great to know that it has made a positive impact for you. Your recommendation means a lot to us, and we're here whenever you need assistance."
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Jarret Dotson

January 28, 2026

5  out of  5
rating by Jarret Dotson
"Kyle and Jill have been very pleasant to work with and very responsive! They are very friendly, professional, and clearly care about being involved locally. We really appreciate their support here at Rangeline Golf and would absolutely recommend them to anyone looking for a State Farm agent who’s engaged in the Joplin area."
We responded:
"Thank you, Jarret, for sharing your positive experience with our team. It's wonderful to hear that their friendliness and professionalism have made such a great impression. Your recommendation means a lot, and it's fantastic to know that their local involvement is appreciated. Your support at Rangeline Golf is valued, and we're glad to be part of the Joplin community."
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Frank Fonseca

January 27, 2026

5  out of  5
rating by Frank Fonseca
"Great service, wonderful people to work with. Highly recommend Kyle's team."
We responded:
"Thank you, Frank, for sharing your positive experience with us. We're delighted to hear that you found our service great and enjoyed working with our team. Your recommendation means a lot, and we're grateful for your support. If there's anything else we can assist you with, please let us know."
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Payton Williams

October 22, 2025

5  out of  5
rating by Payton Williams
"I have got several quotes from Jose and each time have been very pleased. Jose is very knowledgeable and informative, with a great attitude towards his job and customers. Thanks for all your help Jose and The Kyle Hickam team!"
We responded:
"Thank you, Payton, for sharing your positive experience with us. It's wonderful to hear that Jose has been able to assist you effectively and that his knowledge and attitude have made a difference. We appreciate your kind words and are glad to have you as part of our community. Your feedback motivates us to continue providing excellent service."
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Mike Kraney

February 12, 2025

5  out of  5
rating by Mike Kraney
"good service with options explained to pick best coverage"
We responded:
"Thank you, Mike, for sharing your positive experience. It's great to hear that you appreciated the service and the clarity in explaining your coverage options. Your feedback is valuable and motivates us to continue providing excellent service."
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George Woodward

December 21, 2024

5  out of  5
rating by George Woodward
"Wow The staff as well as Kyle and Jill are absolutely amazing! They do go above and beyond."
We responded:
"Thank you, George! It's wonderful to hear that you had such a positive experience with Kyle, Jill, and the team. Going above and beyond for our customers is what we strive for every day. Your feedback is greatly appreciated!"
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SCOTT NORWOOD

September 18, 2024

5  out of  5
rating by SCOTT NORWOOD
"Five stars had been with state farm previously for 15 years & recently came back to state farm herd alot of good about Kyle & the rest of the team walked in & they had me up & going on all my insurance needs with in minutes of being greated at the door thank you for making the switch back to state farm a positive return I will be with Kyle & the rest of Hickam state farm team for many years in the comming thank you 😊"
We responded:
"Scott, it's fantastic to hear that your return to State Farm has been such a positive experience! We're delighted that Kyle and the team could quickly address all your insurance needs. Your kind words and trust mean a lot to us, and we're excited to continue serving you for many years to come. Thank you for choosing us again! 😊"
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Karen Mosier

May 3, 2024

5  out of  5
rating by Karen Mosier
"Zack was very helpful in getting my insurance set up."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
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F Waranch

April 1, 2024

5  out of  5
rating by F Waranch
"Isaac just waited on us and made the process seamless. He is a great asset for Kyle. I would highly recommend this agent and his team to anyone that needs insurance."
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
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C M

November 21, 2023

5  out of  5
rating by C M
"easy to get"
We responded:
"Thank you for choosing the Kyle Hickam State Farm Agency for your Insurance needs."
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lane wood

May 17, 2023

5  out of  5
rating by lane wood
"Tony Perry is the best! I'm so glad I gave this office a call because they are the best I've ever dealt with! Tony especially was outstanding and very attentive! Thanks Tony!"
We responded:
"Hi Lane! Thanks so much for your kind words about our hard working team member, Tony! I will be sure to pass your positive insurance comments on to him, it will make his day! "
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Jill Fitzgibbon

April 5, 2023

5  out of  5
rating by Jill Fitzgibbon
"Good prices. Excellent and friendly service!"
We responded:
"Hi Jill! Thank you so much for your excellent 5-star review about our State Farm team in Joplin. We are so happy to see that you had a positive insurance experience with us! We look forward to serving you always!"
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Skip Johnson

March 7, 2023

3  out of  5
rating by Skip Johnson
"Seems nice so far..."
We responded:
"Skip, Thank you. If there is anything else we can do for you please let us know. "
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susiyust

February 24, 2023

5  out of  5
rating by susiyust
"Kyle and Jill Hickam and their people always take care of my issues as quickly as possible and are always friendly and professional to work with."
We responded:
"Thank you for trusting our team with your Insurance needs and allowing us the opportunity to provide you with great Insurance. "
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michelle daly

February 7, 2023

5  out of  5
rating by michelle daly
"Kyle, Jill, and the entire office staff always go the extra mile to help in whatever situation occurs. I wouldn't consider going to any other company based on the feeling of security that provides."
We responded:
"Michelle, Thank you so much for the kind review. We strive to go the extra mile for all our customers. "
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Corby Marshall

February 7, 2023

5  out of  5
rating by Corby Marshall
"Great office to with!"
We responded:
"Thank you for the wonderful feedback, Corby. "
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Luis Gallardo

January 28, 2023

5  out of  5
rating by Luis Gallardo
"We have had nothing but great experiences with State Farm and the office of Kyle Hickam. Walfre Hernandez was very thorough at explaining everything to us and is very knowledgeable. He made sure we got the best policies for our needs and within our budget. He is also speaks Spanish for anyone that needs it. I would definitely recommend this office and Walfre Hernandez!"
We responded:
"Luis, Thank you for the wonderful review and recommendation to our agency. It is a pleasure working with you. "
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Josh Mckinney

January 11, 2023

5  out of  5
rating by Josh Mckinney
"Tony Perry is the man! Very helpful and always assists me with whatever I need no matter how small the task. Thanks Tony!"
We responded:
"Josh, Thank you for taking the time to leave us a great review and trusting our team with your Insurance needs."